Experienced in Academic Writing, data entry,Customer service,and virtual Assistance.
I am a skilled academic writer. I deliver unique, quality, well researched, and plagiarism free content. I write grammatical and error-free content.In addition, I have experience in remote customer support and data entry.
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Customer Service Oficer
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Advise on bank information.
Take payment information and other pertinent information such as addresses and phone numbers.
Suggest solutions when a product malfunctions.
Attempt to persuade customer to reconsider account cancellation.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered..
Compile reports on overall customer satisfaction
Handle changes in policies or renewals.
Bachelor of Commerce
Bachelor Of Commerce-Finance