freelancer
Email Verified Identity Verified Richmond Setrana
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Member since December 1, 2020

A highly organized professional with a proven ability to work proactively.

My three years of experience in writing and editing led to the creation of a personal blog where I write about happenings in Africa. The Facebook page of my blog has about 46,000 followers in two years of its existence with my posts reaching over 1 million people in that timeframe.

I also write on Quora about issues pertaining to Africa. I have been recognized on Quora as a “Most Viewed Writer in Accra, Ghana” and a “Most Viewed Writer in the topic African Countries!”

For the past two years, I have channelled this passion for writing and editing into developing content for real estate companies in Ghana. I worked as a Customer Marketing and Public Relations Officer for one of the real estate companies and was recognized by the Ghana Real Estate Developers’ Association (GREDA) for my hard work and contribution to Ghana’s real estate industry as a result of the quality real estate content I published on the company’s blog. They contacted me for an interview and an opportunity to be featured in their real estate magazine for December 2018.

My experience and skills in content writing, editing and proofreading led me to take up a volunteer but remote role as a Content and Diplomatic Communiqué Writer with the Office of the African Union Youth Envoy. I wrote and edited press releases and reports, as well as developed diplomatic communiqué for the African Union Youth Envoy.

Currently, I have taken up a volunteer role as the Director of Communications for the African Youth Union Commission in Ghana. As the Director of Communications, I provide advice and support for the organization, lead advocacy and campaigns, as well as build communication partnerships and media alliances with relevant stakeholders.

I am currently looking for a remote paying job in the field of Communications, Content Writing and Public Relations.

I welcome the opportunity to discuss my qualifications and experience with you in further detail.

Thank you for your time and consideration.

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Experience

Director of Communications

  •  African Youth Union Commission
  •  Aug 2020 - Present

 Provide advice and support to AYUC advocacy and campaigns.
 Build communications partnerships and media alliances.
 Oversee and maintain online outreach and produce information materials for public outreach.
 Manage AYUC campaigns, press releases, interviews, blog and handle social media accounts.
 Plan and implement communication strategies.

Marketing & Public Relations Executive

  •  Meqasa Limited
  •  Jun 2018 - Dec 2019

 Planning, developing and implementing PR strategies.
 Liaising with, and answering from media, individuals and other organizations.
 Researching, writing and distributing press releases to targeted media.
 Writing and editing speeches and articles.
 Managing and updating information and engaging users on social media sites.

Customer Service Executive (Intern)

  •  Meqasa Limited
  •  May 2018 - Jun 2018

 Managing inbound and outbound correspondence in a timely manner.
 Corresponding with and building positive and productive relationships with customers.
 Leading team members to deliver services that meet and exceed customer expectations.
 Providing subject matter expertise with best practices information, to ensure client needs are met.
 Working cooperatively with all team members to support the achievement of work plan activities.
 Maintaining a friendly and professional relationship with customers.
 Resolving customer complaints and queries.

Administrative Assistant

  •  Sep 2016 - Jul 2017

 Handled incoming and outgoing correspondence, sorted and directed mail.
 Prepared reports, papers, letters, and general office correspondence.
 Maintained an accurate calendar, ensured accuracy and met all established deadlines.
 Provided full administrative support to the team.
 Maintained a proper and user-friendly filing system for recording and tracking of all documents.

Education

MA. Mass Communications

  •  Liverpool John Moores University
  •  Oct 2020 - Present

To be awarded a master’s degree in Mass Communications by September 2022 upon successful completion of the program.

BA. Sociology

  •  Kwame Nkrumah University of Science and Technology, Ghana
  •  Sep 2012 - Jun 2016

Awarded a bachelor’s degree in Sociology

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